Privacy Policy

Home Privacy Policy

At Cavalry, we respect your privacy as much as we value the trust you place in us. We understand how important your personal information is, and we are fully committed to protecting it. This Privacy Policy explains clearly how we collect, use, store, and safeguard your data when you browse our website or place an order with us.

1. Information We Collect

To provide you with a smooth and personalised shopping experience, we collect the following details:

a. Personal Details

Name
Mobile number
Email address
Billing and delivery address

b. Payment Information

Your card or payment details are processed securely through trusted and verified payment gateways. We do not store your full payment details on our servers.

c. Website & Device Information

We collect:

Pages you visit
Your preferences
Device type
IP address
Browser information

This helps us improve your shopping experience.

d. Communication Details

If you contact us via email, phone, or chat, we may store that communication to improve customer support.

2. How We Use Your Information

We use your information only for genuine business purposes, such as:

a. Order Processing

Confirming orders
Packing and shipping your products
Sharing delivery updates

b. Customer Support

Helping you with queries, complaints, or product-related information.

c. Personalised Experience

Showing products that match your preferences
Improving website design and performance

d. Marketing & Notifications

We may send:

Offers
New product alerts
Order-related notifications

You can opt-out anytime.

3. Data Protection & Security

We take your data security seriously. To protect your information, we use:

SSL encryption
Secure payment gateways
Limited access controls for staff
Regular security checks

Your information is handled with maximum care and responsibility.

4. Cookies & Tracking Tools

Cookies help us make your shopping experience better. We use cookies to:

Show relevant products
Remember your past searches
Speed up your browsing experience
Understand website performance

You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We only share data with trusted and authorised partners, such as:

Payment processors
Courier and delivery companies
Technical service providers

They use your information only to complete services related to your order.
We never sell, rent, or misuse your data.

6. Your Rights as a Customer

As a Cavalry customer, you have full control over your information. You can request to:

Access the information we store
Update or change your details
Delete your data
Unsubscribe from promotional messages

Just contact our support team, and we will assist you quickly.

7. Data Retention

We keep your information only for as long as it is needed for:

Order completion
Legal requirements
Customer service purposes

Once the purpose is fulfilled, your data is safely deleted.

8. Children’s Privacy

Cavalry Perfumes does not knowingly collect information from children below 18 years of age.
If we discover such data, it will be deleted immediately.

9. Updates to This Privacy Policy

We may update this Policy from time to time based on:

New laws
Business improvements
Security updates

Any changes will be posted on this page. Please check regularly to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or want to request anything regarding your data, you can reach us through our customer support email.