Terms & Conditions

Home Terms & Conditions

These Terms & Conditions explain the rules for using our website and purchasing products from Cavalry. By visiting our website or placing an order, you accept and agree to follow all the terms mentioned below.

1. Use of the Website

By accessing our website, you agree that:

You are above 18 years of age
You will follow all our policies
You will not use the website for any illegal activities

Cavalry reserves the right to restrict access or block users who misuse the platform in any way.

2. Product Availability

All products listed on our website depend on stock availability.
We may update prices, offers, packaging, or fragrance descriptions anytime without notice.
In rare cases, a product may go out of stock after you place the order. We will inform you immediately and provide a refund or alternative option.

3. Orders & Payments

Your order is confirmed only after successful payment.
We accept secure online payment methods through trusted payment partners.
If any incorrect information is provided or payment is incomplete, Cavalry may cancel the order.
Fraudulent orders or suspicious activity will be blocked.

4. Pricing & Taxes

All prices displayed on the website are final.
Taxes may be added based on GST rules in India.
Shipping charges vary according to your location and will be shown during checkout.
Prices may change due to offers, festive sales, or market updates.

5. Delivery & Order Processing

Orders are processed within the mentioned timelines.
Delay may occur due to bad weather, festivals, or courier issues.
Tracking details will be provided once the order is shipped.
Delivery times depend on your pin code.

6. Intellectual Property Rights

Everything you see on our website—images, product descriptions, videos, designs, logos, branding, and content—belongs to Cavalry Perfumes.

You cannot:

- Copy
- Download
- Reuse
- Modify
- Distribute any content without written permission.

7. User Responsibilities

When using our website, you must:

Provide correct personal and delivery information
Use a valid payment method
Not misuse discounts, offers, or create fake accounts
Not upload harmful content or attempt to break website security

If any misuse is found, Cavalry has the right to cancel orders or block access.

8. Limitation of Liability

Cavalry is not responsible for:

Delays caused by courier partners
Incorrect addresses provided by the customer
Damage caused by mishandling after delivery
Allergies or skin reactions (fragrance results may vary for each person)
Loss caused due to unauthorized use of your login details

We always try our best to provide a smooth experience, but certain issues may be beyond our control.

9. Return, Replacement & Refund

Return and refund requests must follow our Refund Policy.
Returns are accepted only for:

Damaged products
Wrong product sent
Leakage or tampered packaging

Opened or used perfumes cannot be returned for hygiene reasons.

10. Communication & Notifications

By placing an order, you agree to receive:

Order updates
Delivery notifications
Important alerts

You may receive promotional messages, and you can opt out anytime.

11. Governing Law

All terms and policies of Cavalry are governed under Indian laws.

12. Changes to Terms

Cavalry may update these Terms & Conditions whenever required.
Updated terms will be posted on this page, and continued use of the website means you agree to the changes.